Privacy & Store Policies

• Account details: your name, email address and password (stored securely, never in plain text)
• Order details: shipping address, phone number and the products you buy
• Guest checkout: the name, email, phone and address you enter for that order
• Basic technical data needed to keep the site secure and working

• To process, ship and support your orders
• To send order confirmations, shipping updates and replies to your requests
• To manage your account, membership and saved favourites
• To prevent fraud and keep our store secure

We do not sell your personal information.

All payments are processed securely by Stripe. Your full card number is entered on Stripe's secure checkout and is never stored on our servers. If you choose to save a card, Stripe stores it on our behalf.

We use only the cookies and browser storage needed to keep you signed in, remember your cart and run checkout. We do not use advertising cookies.

We may also disclose information if required by law.

Delivery charges and any free-delivery offer are shown in your cart and at checkout before you pay. Once your order ships, we email you the shipping partner and tracking number.

We offer hassle-free returns within 30 days of delivery on unopened products in their original packaging. Approved refunds are issued to your original payment method.

To start a return, email us at theperfumedepot30@gmail.com with your order number.

You can cancel an order from your account until it has been packed. After that, please contact us and we'll do our best to help.

You can ask us to access, correct or delete your personal information at any time. Email theperfumedepot30@gmail.com and we will respond as soon as possible.

We use encryption (HTTPS), hashed passwords and restricted access to protect your data. We keep order records for as long as needed for accounting, legal and support purposes.

Our store is not intended for children under 13, and we do not knowingly collect their information.

We may update this page from time to time. The "Last updated" date above shows when it last changed.

Questions about these policies? Email theperfumedepot30@gmail.com.